The short version
- I only collect what I need to coach you safely and run my business.
- Your health form is private. Only I see it.
- I never sell your details or share them for anyone else's marketing.
- Your app tracker stays on your own phone.
- You can ask to see, change or delete your information at any time.
Who I am
I'm Ang, a fitness coach trading as Empowered Fitness & Defence in Guildford, Surrey. I'm responsible for your personal information (the "data controller").
Questions about your data? Get in touch:
Email: empowered.fit@outlook.com
WhatsApp / phone: 07466 685503
What I collect and why
| Information | Why I need it | Legal reason |
|---|---|---|
| Your name, email and phone number | To reply to you, book sessions, send your welcome message and coach you | To provide the service you've asked for (contract), or to answer your enquiry (legitimate interests) |
| Your health form (PAR-Q): health, injuries, medication, pregnancy, emergency contact | To make sure training is safe for you and to adapt your plan | Your explicit consent, which you give on the form |
| Your goals, progress and check-in notes | To coach you and keep your plan right for you | To provide the service (contract) |
| Payment details | To take your membership or PT payments. Card details go straight to Stripe. I never see your full card number. | To provide the service (contract) and keep tax records (legal obligation) |
| Messages on WhatsApp | Support, check-ins and group updates | To provide the service (contract) |
Your health information
Health details are extra sensitive, so I only collect them with your permission. You can withdraw that permission at any time by messaging me. If you do, I may not be able to coach you safely, and I'll talk that through with you.
Only I see your health form. I'd only share it without asking in an emergency, for example with paramedics if you became unwell during a session.
The app
- When you unlock the member area, your first name and the date and time are sent to me (stored privately in Google Sheets), so I know who has joined.
- Your tracker, habits, goals and wins are saved only on your own phone. I can't see them.
- If you tap "Send my week" or send a check-in, the app opens WhatsApp with a message. Nothing is sent until you press send yourself.
- The app doesn't use advertising or tracking cookies. It uses your phone's storage only to remember your progress and member access.
- Clearing your browser data or deleting the app removes this information from your phone.
My website
My website uses Google Analytics to count visitors and see which pages are popular. It uses cookies to do this. It doesn't tell me who you are. You can block or delete cookies in your browser settings at any time.
The WhatsApp group
If you join the Empowered Crew group, other members can see your name, profile photo and phone number. That's how WhatsApp groups work. Joining is optional, and you can leave at any time.
Services I use
I use trusted companies to help run my business. They only use your information to provide their service to me:
- Tally: health form (stored in the EU)
- Stripe: payments
- WhatsApp (Meta): messages and the members' group
- Calendly: booking calls
- Zoom or Google Meet: live sessions and video check-ins
- Google: calendar, class timetable, and a private list of app sign-ins (first names only)
- Microsoft Outlook: email
- Netlify: website and app hosting
- Google Analytics: website visitor numbers
Some of these companies store data outside the UK, for example in the USA. When they do, they use legal safeguards approved under UK data protection law to keep it protected.
Live sessions
You can keep your camera off anytime. If I ever want to record a session, I'll tell you first.
How long I keep it
- Health forms and coaching notes: while you train with me, then up to 3 years afterwards, in case of an insurance claim
- Payment and tax records: 6 years, as HMRC requires
- Enquiries that don't go further: up to 12 months
After that, I delete it securely.
Your rights
You can ask me to:
- Send you a copy of the information I hold about you
- Correct anything that's wrong
- Delete your information (unless I have to keep it, for example tax records)
- Stop or limit how I use it
- Send your information to you or someone else in a usable format
- Withdraw your consent at any time
Just message or email me. I'll reply within one month, and it's free.
Not happy?
Please talk to me first, and I'll do my best to sort it. You also have the right to complain to the Information Commissioner's Office (ICO): ico.org.uk/make-a-complaint or 0303 123 1113.
Who my services are for
My online coaching and app are for adults aged 18 and over.